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As of 27 Nov. 2023
Japan Post discontinued International ePacket service for all countries.
Here are the updated shipping fee for each country.
EMS (with tracking no.)
Shipping duration: 1~ 2 weeks+
- USA: $42
- Australia, Canada, Philippines, Malaysia and European countries: US$36
Small Package (by Air) (No tracking no.)
Shipping duration: 1~ 2 weeks
- Singapore: US$15
Domestic (within Japan): US$5
Shipping duration: a few days
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As of 25 Nov. 2022
Now International ePacket is available for shipping to Australia, Czech, Singapore and Malaysia. The shipping fee is US$15.
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As of 8 July 2022
Shipping to the UK, Germany, France and Canada, we will ship by EMS unless otherwise you request other methods (by surface or DHL). Shipping duration will be a few weeks and the fee is US$36.
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From 1 June 2022
Due to rising transportation costs by Japan Post, we change the shipping fee as below:
Shipping to the US: $42 by EMS
Shipping to other overseas countries: $32 by Air or Surface (depending on the restriction of each country)
Sipping to domestic (within Japan): $5
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As of 20 March 2022
Shipping to Germany and other European countries, new shipping conditions are applied**
Shipping by Surface is the only option now and it will take about a few months to several months for shipping duration.
Shipping by Air (including International ePacket) became unavailable due to the war.
If you’re in a hurry, consider DHL shipping options.
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As of 16 Feb. 2022
Shipping to Canada and Australia, new shipping conditions are applied**
Shipping by surface is the only option now and it will take about a few months for delivery time. Shipping by EMS became unavailable
If you’re in a hurry, please consider DHL shipping option.
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As of 28 Jan. 2021
Due to COVID19 pandemic, we cannot ship to India.
*Please consider using DHL option for shopping to these countries.
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As of 29 Nov. 2020
Shipping to the United States, Canada and Australia, shipping conditions are applied**
Currently ship by Air only. No insurance nor tracking number will be issued.
In case of loss, there is no support.
Shipping duration is about two weeks but some delays are expected.
Having mentioned above, no issues have been reported so far. 🙂
If you’re ok with these conditions, please place your order.
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Shipping to Italy, Philippines or Brazil:
We highly recommend you to use DHL shipping option due to the weak domestic shipping conditions. (extremely long shipping duration or some missing cases by Post mails (Kokusai e-Packet) in the past.
DHL is very fast and safe.
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For other areas, we deliver your Hanko by “Kokusai e-Packet”, Registered Air Small Packet for international shipping.
International Shipping charge: $15.
Domestic shipping (in Japan): $5. (delivery by Letter Pack light)
Please inquire us in advance if you have any questions.
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Features of Kokusai e-Packet:
- Trackable (We’ll inform your tracking no. and checking site URL)
- Reasonable cost with fast delivery
- Insured up to 6,000 yen
Delivery time
- Around two weeks for international shipping
- Around one week for domestic shipping
We’ll inform you the delivery tracking number along with the checking url when we shipped your Hanko.